What services does TechDef provide?
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We provide Software Development, Cybersecurity, Networking, Cloud Engineering, UI/UX Design and IT Consulting. We can handle one-off projects, ongoing support, or end-to-end delivery from strategy to implementation.
How do I know which service I need?
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If you’re unsure, book a consultation. We’ll ask a few questions about your goals, current setup, timeline, and risks, then recommend the best path—whether that’s a security assessment, network upgrade, cloud migration, or custom software build.
Do you work with small businesses or only enterprises?
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Both. We support startups and SMEs that need practical, cost-effective solutions, and we also work with larger organizations that require stronger governance, documentation, and compliance-driven security.
What does the process look like after I book a consultation?
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We start with discovery (requirements + current state), then propose a plan (scope, timeline, deliverables, cost). After approval, we execute the work, provide updates, and deliver documentation and next steps for maintenance and growth.
How do you price projects?
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Pricing depends on scope, complexity, urgency, and level of ongoing support. We offer fixed-price projects for clear scopes, and hourly/retainer options for evolving needs or continuous support.
How long do projects usually take?
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It varies by scope. Small changes may take days, typical implementations take 2–6 weeks, and larger multi-phase projects may take several months. After discovery, we provide a realistic timeline with milestones.
Can you help with compliance (SOC 2, HIPAA, PCI-DSS, etc.)?
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We can support compliance readiness by improving controls, documentation, logging/monitoring, access management, and security policies. We’ll align technical work to your compliance goals and help you close gaps efficiently.
Do you provide 24/7 monitoring and incident response?
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We offer support options based on your needs. For incidents, we can help you contain threats, investigate root cause, restore services, and implement long-term fixes to reduce future risk.
Do you work remotely or onsite?
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Most work can be done remotely, but onsite support is available depending on location and project needs—especially for network installations, physical infrastructure, or hands-on troubleshooting.